Refunds and Cancellation Policy
At Lakh Rupay, we strive to provide transparent and reliable services to all our customers. Please review our Refunds and Cancellation Policy carefully to understand the terms and conditions associated with your transactions.
1. Cancellation Policy
- Loan applications can be canceled prior to final approval and disbursal. Once the loan is disbursed, cancellation is not permitted.
- To request cancellation, you must contact us immediately at [email protected] or through our customer support number.
- All cancellations are subject to verification and approval by our team.
2. Refund Policy
- Processing fees or other charges paid during the loan application process are non-refundable.
- Refunds are applicable only in cases of duplicate payments or technical errors. Please contact us with proof of payment to initiate a refund request.
- Approved refunds will be processed within 7-10 business days and credited back to the original payment method.
3. Exceptions
Refunds and cancellations are not applicable for:
- Loans that have already been disbursed.
- Processing fees, administrative charges, or taxes.
4. How to Request Refunds or Cancellations
To request a refund or cancellation, please contact our support team via:
5. Changes to This Policy
We reserve the right to update or modify this Refunds and Cancellation Policy at any time. Any changes will be effective upon posting on our website. Please review this policy periodically for updates.
6. Contact Us
If you have any questions about our Refunds and Cancellation Policy, please reach out to us at [email protected].
Your trust is our priority. Thank you for choosing Lakh Rupay!